Privacy Policy

Last updated: January 12, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation: The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions: For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Bytewards Solutions (OPC) Private Limited, 5, Gangotri, Madhusanchay Society, Karve Nagar, Pune - 411052.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website.
• Country refers to Maharashtra, India
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website and our smart metering products and services.
• Website refers to Bytewards, accessible from bytewards.com
• You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected:

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This includes:

• Email address
• First name and last name
• Phone number
• Address and location data
• Usage Data (meter readings, consumption patterns)

Usage Data:

Usage Data is collected automatically when using the Service. This may include information such as Your Device's Internet Protocol address, browser type, the pages of our Service that You visit, and other diagnostic data.

For our smart metering services, Usage Data also includes energy consumption patterns, meter readings, power usage analytics, and related telemetry data necessary for providing our services.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. We use both Session and Persistent Cookies for:

• Necessary / Essential Cookies: Essential to provide You with services available through the Website.
• Cookies Policy / Notice Acceptance Cookies: Identify if users have accepted the use of cookies.
• Functionality Cookies: Remember choices You make when using the Website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service and smart metering data.
• To manage Your Account: to manage Your registration as a user of the Service.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for products or services.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, or other sale or transfer of assets.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Security of Your Personal Data

The security of Your Personal Data is important to Us. We use industry-standard encryption and security measures to protect your data. Our smart metering devices use encrypted communications and tamper-proof hardware to ensure data integrity.

However, remember that no method of transmission over the Internet is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and will update the "Last updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: bytewards@gmail.com
• By phone: +91 73855 16725
• By visiting our contact page: Contact Us